Features of shopping with Clearpay

  • No fees. Clearpay is always free to use as long as you make your payments on time.
  • Zero interest. Clearpay doesn’t charge any interest on your total amount.
  • Automatic payments. Clearpay will automatically take the second, third and fourth payments from your bank account at two-week intervals.
  • Orders shipped straight away. Clearpay pays the retailer upfront so that your order is shipped as soon as you pay the first instalment.
  • Easy split. Clearpay offers just one type of payment plan and will split your total into four equal amounts that will be repaid automatically.
  • Warning: Late repayments can cause you serious money problems.

How much does Clearpay cost to use?

Clearpay doesn’t charge any interest or fees to use its services. The only situation in which you’ll pay more than your total purchase price is if you do not have enough money in your account to make the automatic payments. In this case you will be charged a late fee and will need to log in to your Clearpay account to clear the balance.

Is Clearpay safe?

Yes. Clearpay is part of the Afterpay Touch Group, which is Level 1 certified by the Payment Card Industry Data Security Standard (PCI DSS). So your card details and personal information is always safe when you shop with Clearpay.

How to sign up for Clearpay?

You must be at least 18 years old and shop with a retailer that offers Clearpay to sign up for an account.

When shopping at a Clearpay retail partner, you’ll see Clearpay listed as a payment option at the checkout. Click Clearpay and complete the short application on the next page. You’ll know instantly if you’re approved to use the service.

What if I’m late to making a payment?

As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay. You will also be charged an initial late fee of £6 and a further fee of £6 if the payment is not made within 7 days. Clearpay’s late fees are capped and will never go higher than 25% of the price of the item you purchased.

What if I miss a payment?

Clearpay does not perform a credit check at the point of purchase. However, if you do miss a payment Clearpay will charge you £6. A further £6 will be charged if a payment remains unpaid 7 days after the due date.

What can I do if something goes wrong?

On the off chance that you encounter a problem with Clearpay, we suggest taking a look at the list of FAQs on the site. Can’t find your question on there? Send a message online and wait for a member of the customer services team to get back to you.

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